Uber Technologies Inc. has said that it may temporarily suspend accounts of riders and drivers who have been tested positive to Coronavirus or have been exposed to it at some point in thing.
The rise-hailing company said it has taken action in affected markets and have a team in place working round the clock to support public health authorities in their response to the epidemic.
"We have a team available 24/7 to support public health authorities in their response to the epidemic. Working with them, we may temporarily suspend the accounts of riders or drivers confirmed to have contracted or been exposed to COVID-19. We're also consulting with an epidemiologist to make sure our efforts as a company are grounded in medical advice," Uber said on its website, outlining the steps it has taken to manage the situation.
Uber said it has a dedicated global team who are guided by the advice of a consulting public health expert, working to see if someone has contracted or been exposed to the virus.
Last month, Uber is said to have suspended 240 accounts of users in Mexico who recently may have come in contact with someone suspected to have Coronavirus.
The company is also offering financial compensation to drivers and delivery people who've been diagnosed with Coronavirus or placed in quarantine for up to 14 days.
"Any driver or delivery person who is diagnosed with COVID-19 or is individually asked to self-isolate by public health authority will receive financial assistance for up to 14 days while their account is on hold," Uber said.
"We've already helped drivers in some affected ares, and we're working to quickly implement this worldwide," the company added.