South Korean electronics giant Samsung is in the news again for the wrong
reason, this time, not due to defects in its Foldable phones but exploding
device.
Yep! I said exploding device. If you can flash back to 2016, Samsung was
forced to recall the Galaxy Note 7 flagship devices because of exploding
batteries. Three years after that saga, one Samsung user in South Korea has
posted online pictures of his Galaxy S10 5G which he claimed caught fire and
exploded without any cause.
According to the AFP (via the Economic Times), the smartphone owner who asked to be simply identified with his surname Lee, claimed that his Galaxy S10 5G phone got burnt “without reasons.”
“My phone was on the table when it started smelling burnt and smoke soon
engulfed the phone,” Les said. “I had to drop it to the ground when I touched
it because it was so hot.”
Lee said that he didn’t do anything to the device which he described as
beyond repairs since “everything inside was burnt” due to the explosion.
Launched this year, Samsung made the Galaxy S10 5G available to the general
public in South Korea as the country is 5G ready.
Samsung has, however, refused to refund Lee his $1,200. The electronics
giant said the device exploded due to an “external impact” and not some
technical issue inside the device.
During the recall of the 2016 Galaxy Note 7 flagships, Samsung lost
billions of dollars and as well a dent in its reputation.
Last month, Samsung delayed the release of the $2,000 Galaxy Fold whose
sample units saw various kind of screen defects in the hands of tech
journalists in the US. Samsung later said the device needed “further
improvements.”