Google's service today suffered a heavy outage leaving thousands of users who stormed the Internet to pour out their frustration and anger.
The problem first began around 11 a.m. EST when users of Google services such Gmail, YouTube, Drive, Analytics, Maps, Hangouts Meet, Slides, Sheets, Google Classroom and Google Docs began to complain of different errors.
According to Down Detector, users from the US seem to suffer more form outage, with those on East coast experiencing the worst. Other parts in South America, North Africa, Europe, Asia, Australia and New Zealand also were affected.
Senior VP for Google Cloud's technical infrastructure, Urs Hölzle, in a tweet said that the issue was as a result of router failure in Atlanta, but rebuffed claims that suggested the outage was caused by heavy traffic due to Coronavirus.
Google also released a statement on its cloud status dashboard:
"Some of our users experienced a service disruption today, as result of a significant router failure at 08:18am Pacific in one of our data centers in Atlanta, causing network congestion. As a result, Google services running in that data center were directly impacted and were unavailable until our engineers rerouted the traffic and moved those services to alternate facilities. Users in the South Eastern US may also have seen temporary difficulties in accessing a wider range of Google services due to the network congestion."
"The root cause of the problem was a failure of networking devices at our Atlanta datacenter site. We are working on mitigating the issue and taking steps to avoid a recurrences," the tech giant added.